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More
kudos from clients
"Your
presentation, which included customized content especially
applicable to our situation reinforced by customized handouts,
was precisely what we needed to inspire our group to practice
effective customer relations. Thank you, too, for being so
pleasant and easy to work with. It was obvious to me that
you wanted to do the best possible job for Cap Sante Marine
and our employees."
Graeme W. Wilson
President & CEO
Cap Sante Marine, Ltd
"Jan listened to what we wanted to accomplish, was responsive
to our requests and timetable and contributed insight and
direction above and beyond what we could have created on our
own. The entire process was a pleasure from the first contact
through the successful presentation. We saw an immediate improvement
in the standard of dress in the office, and both the owners
and employees enjoyed the presentation."
David C. Lee
Director
Peterson Sullivan PLLC
"Your training has raised the bar on this team's view
of Customer Relations and I discovered my need to improve
my own communication skills. It is important to provide a
quality product in whatever you do and with proper communication
skills a customer has the potential to be more than satisfied,
they are dazzled."
Doug Happe, P.E.
Head Coach, Emerald Aire, Inc.
"With the competition of Hurricane Gordon outside, you
provided waves of valuable tools and concepts directed at
using our time more effectively."
Harold B. Dana
IT Customer Service Manager
Masonite Int'l Corporation
"Last year Sparling was named one of the best places
to work by CEO Magazine based on a confidential survey of
Sparling staff. This is a real compliment to you who have
taught us how to communicate effectively with each other and
with our clients."
James R. Duncan, P.E. FACEC
Chairman & CEO
SPARLING
"Thank you for the wonderful networking class you conducted
here at Surefish. Everyone attending found it to be both extremely
informative and very enjoyable. The customized content, handouts
and interactive discussion and practices were precisely what
we needed in building skills and awareness in a variety of
networking settings."
Lisa Goché
President
Surefish, Seafood Quality Specialists
"Our
staff looks sharp and feels proud! We are impressed with several
aspects of your services. You first listened to our needs.
You then put together a custom-tailored seminar to address
the needs of our sales staff. You spent time with each individual.
Lastly, you have continued to coach each of us. Now that's
follow through."
Daniel V. Byrne
President
Byrne Specialty Gases
"From our very first conversation, I knew that we had
struck gold! Comments from the staff after the sessions were
incredibly positive. And best of all, we got the results we'd
hope for."
Laurie J. Hopkins
Human Resources Manager
Alliance Machine Systems International, LLC
"Thank you for the outstanding work you have done here
at IDX. The Presentation Skills classes are now an integral
part of our Boot Camps. You always get high marks form the
participants and have created the "buzz" that this
is a great class to take. Your training style is thorough,
upbeat and extremely effective."
Debbie Smith
Director of Education
IDX Information Systems
"Thank you for giving such a fun and lively presentation
on perceptive people skills at the April SMPS luncheon. Our
members responded well to your warmth and humor. As you can
see, your program was ranked 'excellent'."
Debbie Sumimoto
The Society for Marketing Professional Services
"You were rated the #1 speaker for the conference!"
Gail M. Gautestad
University of Washington Training and Development
Among the comments
were:
"I felt as though I really got actual tips on how to
improve my business day and make it work from beginning to
end."
"...modeled by example, good interaction and humor."
" Super presentation!"
"...worth the entire day!"
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