Communicating    with Colleagues

& Coworkers

Communicating    with Customers

& Clients

Communicating

in Writing

Communicating a Professional Image

Whether you want to get your meeting or conference off to a lively start, bring your event to a motivating and thought-provoking close or recognize and motivate employees at a special event, Jan can craft a keynote that they'll remember. People take away more when they've spent time with Jan. They don't just listen, they get involved!

You can choose among some of her client's favorites or have Jan create a keynote for your special event.

Small Changes…BIG Payoffs
Heroes Can Be Life-size Too
Don't Just Talk, Communicate!
Getting to What Matters the Most
How to Stay Cool When Things Heat UP!

Small Changes...BIG Payoffs
Make the most of networking opportunities and develop rapport and trust with clients, customers and coworkers more easily. Take a look at your verbal, vocal and visual image; celebrate your strengths and identify some small changes you can make to net big payoffs.

"Thank you for giving such a fun and lively presentation on perceptive people skills at the April SMPS luncheon. Our members responded

well to your warmth and humor. As you can see, your program was

ranked 'excellent'."
Debbie Sumimoto
The Society for Marketing Professional Services

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Heroes Can Be Life-size Too
A chance to reflect on the people who have made a difference in your life and the lessons they've imparted. As she shares stories about a wonderful cast of characters from her life, Jan invites you to think about and honor the people along the way who have influenced who you are.

"What a great program yesterday! Afterwards, I heard so many positive comments about your presentation and I want to thank you for being the highlight of our awards program."
Karin Grice
Director of Human Resources
Emerald Heights

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Don't Just Talk, Communicate!
Have you ever been in a big hurry and started talking before you thought about what you wanted to say? Of course, we all have! Jan will take you on an exploration of the four essential factors in communication. When we communicate more clearly, we're much more likely to get the results we want. more >>

"Your programs are always VERY popular. Thank you, too, for being so easy to work with."
Victoria Larrea
Special Programs Coordinator
Rancho La Puerta

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Getting to What Matters the Most
Do you operate in a crisis mode much of the time? Have coworkers who say, "Got a minute?" and then take half an hour? Here's a chance to examine the choices you make each day. Get better at setting goals, managing priorities, and controlling interruptions so you get done what needs to get done and quit wasting time on what doesn't. You'll have more time for what matters the most and lower your stress level!

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How to Stay Cool When Things Heat UP!
We can't change other people, we can only change ourselves. But by altering our actions and reactions we CAN influence the response we get from others. Reduce your stress level by learning to coexist with life's difficult people:
Become less of a target for negative behaviors
Learn how to minimize defensiveness—yours and theirs
Be ready to understand and bring out the best in others